Training & Support

Question: What are templates and how do I set them up?

Response:  Templates are predefined, frequently used messages that allow include certain blank fields to fill in individual information, such as the date or the sender.

Templates can be set up in the Settings Menu under Templates. Each template consists of certain tags and the body text.

The template has to be defined between the tags <template> and </template>.

Inside these tags, static text can be defined between <static> and </static> tags, editable text can be defined between <edit> and </edit> tags and a combo box can be defined between <combo> and </combo> tags - the separator for different combo items is the "|" (pipe). Any words outside these tags are considered comments and ignored by the interpreter.

As example we can define the following template:

<template>

 <static>WARNING! We will shut down the system at </static>

 <combo>1|2|3|4|5|6|7|8|9|10|11|12</combo>

 <combo>:00|:05|:10|:15|:20|:25|:30|:35|:40|:45|:50|:55|:60</combo>

 <combo>AM|PM</combo>

 <static>- make sure you save everything BEFORE!</static>

 <edit>Signed - your administrator</edit>

</template>

This template will show up like this:

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WARNING! We will shut down the system at

1 2 3 4 5 6 7 8 9 10 11 12 :00 :05 :10 :15 :20 :25 :30 :35 :40 :45 :50 :55 :60 AM PM

- make sure you save everything BEFORE!

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