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INTEGRATED APPLICATION PAGING

One Central Platform for All Alert Management
  Do you need highly reliable, automatic, wireless SMS text alerts to mobile phones or pagers?
  Do you want one application that you can channel all your messages through?
  Do you want to have the capability to manage system alerts, network notifications, SQL server alerts, or critical system alarms and have a wireless message or notification sent to the one right person?

Having the right alert management software can mitigate the impact of a problem and speed event resolution. . Whether it is to manage a help desk's day-to-day operations or a solution for critical incident management with full event alerts, integrating SMS text or voice messaging software with your applications enables valuable communication for any organization. Wireless paging software that can send SMS text or voice messages to any phone or pager from any application has become indispensible in many organizations.

HipLink Application Messaging is a robust, highly scalable messaging solution that enables easy integration with any software application, instantly sending text alerts to any SMS text or voice enabled wireless device, mobile or land cell phone, PDA, or pager with vital, real-time information.

HipLink supports all-carrier communications. Protocols such as SNPP, WCTP, BES, HTTP, MHTTP, GSM, TAP, UCP, and SMTP are easy to use with no incremental message costs. Easy SMS text messaging software for all carriers, in one package.

HipLink Application Paging can be integrated into any third-party application including IT and network operations software, CRM, ERP, inventory control software, building management software and other applications that need wireless one-way or two-way communications. Out-of-the-box integrations include NetIQ AppManager; Remedy ARS Help Desk; HP OpenView Operations, Network Node Manager, and Service Desk. Detailed integration notes are available for CA Unicenter; Microsoft MOM; Tivoli; Peregrine; Heat; Nimbus; Solar Winds; Nagios and others.

To ensure that the appropriate individuals are reached, HipLink offers sophisticated grouping features such as escalations, on-duty, round robin, broadcast and multi-device grouping. All of these groups may be nested to assure that messages will be delivered in real time and ensure response.

Key features:
  SMS text messages or voice delivery supported
  Full two-way SMS with confirmations
  Fully web based
  Advanced message filtering
  Advanced security and encryption
  Reports and statistics
  On-duty schedules and groups
  Automated notification escalation
  Multiple integration APIs and tools
      CLI, COM Object, Java, Soap, ASCII, FSI, SNPP, SNMP   Blackberry applications for remote access
  Opt-in subscription groups
  Redundancy and failover

Product Information:

Datasheet

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Document download center

HipLink Whitepaper

Grouping and Department Features

IT Department Case Study

Two-Way for the Enterprise

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Download a fully functional trial version today and discover the power of HipLinkXS for your organization or click here to request a product demo. Should you have any questions or need assistance during the trial, please contact us at 408-399-6120 ext 200 or email us.
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HipLink

The Wireless Messaging Software for your Integration Needs and the critical wireless link to your field and remote staff.

 
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