Simply put, wireless messaging significantly reduces the time urgent situations are acknowledged and dealt with. The HipLinkXS Wireless Messaging Suite comes with a host of features that benefit the enterprise, ensuring a quick Return on its HipLinkXS investment.
FEATURE: Extremely easy to use web-based interface.
BENEFIT: IT CAN BE USED BY MANY PEOPLE ACROSS THE ORGANIZATION, WITHOUT INSTALLING ADDITIONAL CLIENT SOFTWARE ON THEIR COMPUTERS.
FEATURE: Easily accommodates the definition of all sorts of departmental and "on-duty" groups, with specific permissions given to each particular department.
BENEFIT: IT'S EASY TO SEND MESSAGES TO DIFFERENT GROUPS AT THE SAME TIME.
FEATURE: HipLinkXS monitors the delivery of messages, alerts users whenever a message doesn't reach the recipient, and automatically seeks to redeliver the message through alternative connections (Internet, dial-up modem, etc.)
BENEFIT: ADMINISTRATIVE USERS ARE NOT FORCED TO MANUALLY RE-SEND MESSAGES.
FEATURE: HipLinkXS has robust message escalation capabilities, so when a message isn't received or accepted by one person, the customer can define how follow-up messages will be sent out to other department members, supervisors, etc., until a matter is dealt with as needed.
BENEFIT: CRITICAL MESSAGES ARE NEVER MISSED; SENDERS SPEND LESS TIME TRACKING DOWN MESSAGES.
FEATURE: Using HipLinkXS' two-way messaging capabilities, responses from message recipients can trigger desired server processes.
BENEFIT: ADMINISTRATORS CAN QUICKLY RESPOND TO SYSTEM OUTAGES/APPLICATION DOWNTIMES.
FEATURE: HipLinkXS is highly scalable and supports all text-capable wireless devices and all major carriers.
BENEFIT: MOBILE WORKERS WITH MORE THAN ONE WIRELESS DEVICE CAN RECEIVE HIPLINKXS' MESSAGES ON ANY ONE OF OR ALL OF THEIR DEVICES.
FEATURE: HipLinkXS is extremely easy to install, and runs on numerous operating systems including Solaris, IBM, HP Unix, Linux, Windows NT and 2000.
BENEFIT: HIPLINKXS CAN EASILY MIGRATE SHOULD YOUR DEPARTMENT CHANGE TO ANOTHER OPERATING SYSTEM.
FEATURE: HipLinkXS supports most wireless protocols, including SNPP (one and two-way), SMTP, TAP (dial-up and leased line), SMS, DTMF, HTTP, WCTP, etc.
BENEFIT: HIPLINKXS HAS THE FLEXIBILITY TO SEND MESSAGES TO WIRELESS DEVICES WITH DIFFERENT CARRIERS AND PROTOCOLS.
FEATURE: Usage logs and detailed reports showing every attempted message are available both on screen and exportable to other programs such as spreadsheets.
BENEFIT: ADMINISTRATORS CAN ACCURATELY TRACK ALL MESSAGES AND MONITOR THE EFFECTIVENESS OF THEIR MESSAGING SYSTEM. |