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Sending reliable SMS or wireless text messages to cell phones and pagers has become a requirement for nearly every organization large or small. While it seems like it should be easy, it's not. Even worse, if an organization and tries to implement a solution without full understanding of the best ways to send wireless messages, the system can be unreliable especially for emergency communication.
HipLink provides proven solutions for all types of notification. Our highly reliable, easy-to-use wireless paging software enables instant communication using a browser on a computer desktop to send directly to any SMS text wireless device, mobile or land phone, PDA, or pager.
In addition to text, HipLink also sends voice messages with full interactive voice response (IVR) commands, can activate computer pop-up windows and even sends faxes, expanding the reach of your text messaging system to cover the widest variety of devices available today. Your entire infrastructure can be supported, providing greater coverage, complete flexibility and the industry's fastest speed.
HipLink also offers the ability to send two-way SMS messages and full two-way paging to enables immediate response from your team to messages and alerts you send. These capabilities can improve performance and response time and with real-time reports, so you can always see the status of any call-out.
HipLink supports all known carrier communication protocols including; TAP, SNPP, WCTP, SMTP, GSM, HTTP, MHTTP, SMPP, UCP even BES push to Blackberry devices to enable effective communication with the wide array devices in many organizations. HipLink can even send alerts to Windows desktops as pop-up windows to provide greater message delivery flexibility, ensuring critical messages get delivered to the right person.
HipLink offers sophisticated grouping for targeted delivery such as full escalation in case someone doesn't respond, delivery to a group based on who's on-duty when the message was sent, round robin for who is next in line, broadcast to everyone and even individual grouping for those who have more than one device. All of these groups can be nested inside each other to assure that messages will be delivered in real-time and ensure response.
For organizations that need a reliable centralized paging system, HipLink ensures that mission critical messages get there on time, every time. Whether you need a fully hosted solution in our data centers, a completely onsite installation or a hybrid, it's a system you can count on for your emergency notification system but use every day.
Key features:
• Fully Web-based
• Virtually any device supported
- Pager, Cell phone, Blackberry and Zetron, SpectraLink and Ascom Wireless
• All carrier communication protocols supported with automatic failover
• One-way and two-way paging
• SMS text messages without using email
• Group messaging
• Text-to-speech Voice functions
• Customizable permissioning & full LDAP
• Real-time status reports
• Communicate to beacons, sign boards & Raven Alert devices
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