Information Technology
HipLinkXS for Information Technology
Using the latest wireless grouping technology, HipLinkXS actually helps save money associated with messaging by targeting the appropriate technicians, based on a schedule, message type, or other definable parameter, instead of blanketing your entire technical staff. Have an on-call group or individuals with multiple devices? No problem. HipLinkXS keeps track of who is on duty and which device is ready and scheduled to receive alerts. This also helps reduce message desensitization that can result from too many messages getting delivered to too many technicians. |
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HipLinkXS is also a powerful two-way communication tool. From simple confirmations of urgent alert to using an intelligent PDA to tie back into your network monitoring tools, HipLinkXS provides complete end-to-end solutions to wirelessly enable your IT staff to dramatically reduce the mean time to Receive, Respond to, and Resolve critical network events.
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Network downtime and inefficiencies can result in poor customer experience, poor employee performance, and a decrease in sales revenue. Now, more than ever, an organization's reliance on its network infrastructure is paramount to its operational efficiencies and success. Organizations need to have the ability to instantly notify the proper technician of a network event to ensure maximum network performance. Today's organizations need HipLinkXS.
HipLinkXS is the critical messaging link between your corporate network infrastructure and your field technicians and on-call technical staff. Capable of interfacing with virtually any application, HipLinkXS seamlessly integrates into your existing infrastructure to provide powerful, robust wireless messaging capabilities right out-of-the-box. Additionally, HipLinkXS supports a multitude of wireless communication protocols and carriers, allowing you to deploy HipLinkXS into your existing environment more rapidly while helping preserve your investment in devices and service providers.
HipLinkXS incorporates automated escalation capabilities to ensure compliance with corporate processes and procedures. No longer will you have to track down contact names and numbers and manually follow-up with your technical staff to ensure your messages are being delivered and acted upon. HipLinkXS takes the guess work out of wireless communications by automating many of the manual processes organizations face when communicating with field technicians.
